Condos Q&A: Create policy on emergency entry

Q: My condo complex consists of 12 units and has been successfully managed by the board for the past four years. The water shut-off valves for the buildings are located inside two private units, and this cannot be changed. Recently, one unit owner (where one water shut-off valve is located) refused access to the plumber. This caused inconvenience to another resident and raises the question of the board’s legal right to enter a unit containing vital infrastructure in the event of an emergency.

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