Our villa was broken into and some personal items taken. However, the thieves also damaged the sliding door as they used some device to unlock and open it. Now we cannot close the door and it needs repairing, but the landlord says the liability lies with us. But surely this is his property, therefore he is responsible as we do not want this to happen again. To be honest, we would also like better locks to protect our home. How do we negotiate on this point? NB, Dubai

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