Readers share their toll-road experiences, all but one unhappy

An article in the Feb. 24 Need to Know column (“A $32 Golden Gate Bridge fee?” by Catharine Hamm) described a settlement by the San Francisco city attorney’s office with Hertz, which charged drivers extra fees for using a rental car’s transponder, called Plate Pass, for tolls and also charged the renter for each day of the rental, even if that driver did not drive on toll roads any day.

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